Todd McEwan

Built one of the region's leading ATM service providers, specializing in placement, transaction processing, and retail partnerships. What began as a local operation has grown into a multi-state network of 2,000+ ATMs trusted by convenience stores, restaurants, bars, and retailers across New England.

• ATM Placement & Revenue Sharing — Free ATM placement with competitive surcharge-sharing programs.
• Transaction Processing — Reliable, secure, and efficient cash-access solutions.
• Merchant Support — Partner with owners to increase foot traffic, customer satisfaction, and revenue.
• Industry Leadership — Active in ATMIA and the National ATM Council (NAC); awarded the 2024 ATMIA Excellence Award for work with the ATM Business Startups retail networking group.
• Combined entrepreneurship, financial services, and technology into a scalable business that supports merchants and advances the cash-access ecosystem.

Managed retail relationships and ATM access for the Electronic Benefit Transfer (EBT) program across the Northeast Coalition of States — NY, CT, VT, NH, and RI — ensuring surcharge-free access for benefit recipients.

• Oversaw 20,000+ merchant relationships, ensuring compliance with program standards and seamless recipient access.
• Led teams of consultants and field personnel executing ATM access initiatives, retail operations support, and issue resolution.
• Served as payments and ATM subject matter expert, aligning operations with regulatory requirements and client expectations.
• Partnered with USDA FNS and state officials on program performance updates, progress reporting, and transparency.
• Delivered a low-risk, cost-effective, fully compliant program; consistently met SLAs through contract oversight, vendor onboarding, and field validation.

Built a leadership foundation at Friendly's, advancing from crew member to Assistant Manager and ultimately General Manager. Led teams of up to 80 employees across multiple locations.

• Oversaw hiring, training, scheduling, inventory, customer service, vendor coordination, and financial performance in high-volume restaurants.
• Earned a reputation for solving problems quickly and improving operational efficiency.
• From 1992–1999, helped roll out MICROS Systems point-of-sale platforms and integrated payment processing across multiple locations.
• Installed and configured POS hardware, trained staff, and deployed early dial-up Verifone credit card processing equipment.
• This early exposure to payments technology shaped the operational and technical expertise behind a later career in ATM, payments, and digital technology.